FAQs – Organic Baby Clothing, Orders, Returns & Care

Yes — all Aagghhoo clothes are made from GOTS-certified organic cotton, unbleached natural fibres, and plant-based herbal dyes, making them perfectly safe for newborns. We avoid all synthetic fabrics, harsh dyes, and overstimulating designs to protect your baby’s delicate skin and senses.
We use the purest organic cotton, dyed with natural ingredients like turmeric, pomegranate rind, and madder root. Every piece is free from plastic, bleach, chemical softeners, and synthetic finishes.
Natural dyes are non-toxic, gentle, and breathable — making them ideal for a baby’s skin. They also create calming hues that align with Aagghhoo’s commitment to sensory-safe experiences.

A little, yes — and that’s natural. Gentle fading over time is a mark of authentic, plant based dyes, and proof that no harsh chemicals are touching your baby’s skin.
Not at all. Our designs avoid loud prints, artificial sounds, and synthetic materials. We focus on creating emotionally soothing, sensory-friendly garments that support your baby’s natural development.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Domestic shipping can take up to 5 business days.

International shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to strict quality control standards. We provide a warranty exclusively against manufacturing defects, which may include faults in design, material, or workmanship.
However, due to the nature of our process, irregularities in natural dyeing, hand-printing, or material texture are not considered defects—they are the hallmark of handcrafted and naturally produced items, and are not covered under warranty.
If you notice a genuine manufacturing defect, please notify us within 10 days of receiving the product. Claims made beyond this period will not be eligible for warranty support.
- Please note:
  does not cover damage due to misuse, accidents, or wear and tear.
- natural colours are excluded from warranty, as slight variations are inherent to the nature of natural dyes.
We appreciate your understanding and your support for a more mindful and authentic product experience.
An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.

- Handwash in cold or lukewarm water
- Use soapnut or a mild, natural detergent
- Soak for no more than 5–10 minutes for naturally dyed pieces
- Wash whites and colours separately
- Avoid direct sunlight and machine drying
Handwashing is highly recommended, but if needed, use a gentle cycle with cold water and a natural detergent. Always air dry.

Our dyes are fixed naturally and do not bleed in cold water. However, we recommend washing separately the first time, just in case.

Yes. We integrate ergonomic design and flexible stitching in areas where babies grow most rapidly. This helps each piece last longer through growth spurts without compromising comfort.
Please refer to our [Size Guide], which offers detailed suggestions based on age, height, and weight. If you’re unsure, we’re happy to help — just drop us a message.

Yes. We offer custom sizes for premature babies and welcome requests for unique silhouettes to support your baby’s comfort or medical needs. Every baby deserves softness and care — no matter their starting
point.
Absolutely. We’d be happy to tailor any
existing Aagghhoo style to your baby’s measurements. For completely new silhouettes or special-needs designs, we treat these as custom projects with separate pricing.

Yes! Our customised gifting options are ideal for baby showers, newborn arrivals, or conscious gifting. Each gift is packed with love, sustainability, and thoughtful touches — made to soothe both baby and parent.
Yes — all Aagghhoo gifts come with earth-friendly furoshiki packaging, and we’re happy to include a handwritten note from you.

We also offer:
- Nursery Interior Design & Styling
- Hand-printed Wallpapers and Home Furnishings
- Natural Nursery Decor
- Mindful Gifting Services for newborns, moms, and caregivers

Yes — sustainability is at our core.
- We use natural fibres and dyes
- Avoid plastic and polyester
- Embrace handmade, artisan-driven processes
- Package using minimal, biodegradable materials
Proudly. Every Aagghhoo product is made in collaboration with traditional Indian weavers, dyers, and stitchers, helping keep centuries-old craftsmanship alive.

We believe babies need less, not more.
Our brand supports:
- Slow, intentional choices over mass consumption
- Sensory-safe experiences over plastic toys and bright colours
- Comfort for caregivers just as much as for babies
- Emotional durability — clothes and objects that last, soothe, and matter
Because when a baby is born, so is a parent.
And we’re here for both.
Aagghhoo is the first sound a baby makes — a gentle coo of comfort. That’s exactly what we aim to be: your baby’s first safe sensory space.